As a result, the situation at the Jorge Newbery Airport was chaotic today.
LA NACION toured the terminal and saw long lines of people waiting with their bags for flight information. According to Aeropuertos Argentina 2000’s spokespersons, this was the result of 30 cancelled services and 62 delays due to the storm which hit the city.
Those who were older waited, seated, to be sure about services. Others stood because there were no seats available. Children screamed and cried in frustration while parents tried to conceal their distress.
We have to go to Iguazu to attend the birth of our granddaughter. This weekend, my granddaughter was born. “We already paid for the hotel, but our trip was canceled, and we lost tonight”, Sandra complained.
It would be very disappointing not to be present for my daughter’s birth, and be able support her. She had to undergo treatments in order to become pregnant. He and his partner tried for many years. She said “We’re here for her”, visibly upset, holding her husband by the hand, as they waited in line together for over three hours.
Ruben Ugarte and Marilu guilar live in Canada, but were visiting the city for a vacation. The couple had intended to visit the Iguazu falls in Misiones during the weekend. However, their Aerolineas Argentinas plane was cancelled.
We travel around the globe a lot and this is not something we have ever experienced. A tremendous disorganization. The employees are not communicating well, and they don’t give us any feedback. “We know the flight departs tomorrow morning at 5, but we don’t get any help from the company with the hotel and food as it happens in many other countries,” Ugarte said.
The man who was in line two hours explained, “On Monday, we must return to Canada. We can’t possibly miss this flight. So, we’re not sure what we should do.”
Daniel Quattrini and his wife, both 62 years old, stood in front of them. The couple is from Mendoza but was traveling to El Calafate for a vacation.
The flight was supposed to depart at 3:15 pm, but it wasn’t till 3:20 that we were informed that the flight had been cancelled. The suitcases had been sent. We didn’t even know what to do when we went to look for the suitcases. Quattrini said, “Nobody was aware of anything. Everyone was hanging out at the airport.”
Silvina González is 57. She was visibly angry when they cancelled a flight from Mendoza to the city of her nephew, whose wedding she will be a godmother.
The screens showed that the flight was on schedule to depart at 3:15 pm. He explained that when it came time, the flight was canceled. We were told to contact a call centre. He added, “Obviously nobody attended us; it was saturated. No one had told us about the disaster until 6 pm. The suitcases had already been shipped. Flybondi staff gave us very little information and there were long lines waiting to know what happened.
The storm was not just a local problem. The rains, winds and lightning poles blew off roofs in Chivilcoy as well.
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